“A full service customer relationship management solution,
providing complete customer contact information”

Introduction | Product Uses | How It Works | Features | Your Investment | Demo

Introduction

A practical and easy to use web-based customer management system to keep and change contact information for your groups, employees or individuals. Kemteck CRM 2.1 is updated easily through your Internet connection on any computer – anywhere, anytime.

Product Uses

Remember, Kemteck CRM is accessible from any computer with Internet access – anywhere, anytime.

• The perfect tool for companies with web-based customer management. Employees can change and update their address, phone numbers, email, or other information as needed, when they want.

• Employers can hold employees responsible for updated contact information.

• Staff can share current information so that you never lose a lead or potential sale.

• Management can monitor employee performance, customer activity and lead generation.

How It Works

• Kemteck CRM is web-based, meaning it resides on our servers and is accessible through the Internet.

• A link is created on your web site, which will go to the CRM home page.

• The CRM home page will have the following: account setup link, account administration link, get password link, search and alphabetical categories (abc, def, ghi, jkl, mno, pqrs, tuv, wxyz). See descriptions below.

• Account Setup: The link will bring up a page that will ask for a user name and password to enter the account set up area. This area will require members to enter information. Once information is entered, members will be given a password to use for account administration.

• Account Administration: The account administration area is where individuals will set up or change information. They simply click on the link, enter password, makes changes, click submit and they are done.

• Get password link: If individuals forgot their password they click on a specified link. They will then be asked questions for identification. If these questions are answered correctly a new password will then be assigned.

• Search: CRM can be searched by using the accepted input data (i.e. first name, last name, department, specialty, address, phone, city, zip, etc.).

• Alphabetical Categories: CRM is organized alphabetically. The home page displays alphabetical categories only. When users click on categories, the alphabetical listings appear. Optional featured listings will appear first. Use featured listings to help offset the investment in CRM.

• Standard input data with search capabilities includes: first name, last name, title, company, street address, city, state, zip, phone 1, phone 2, phone 3, fax, email, web site, comments. Optional input data is available.

Features

• Easy to use design – simple click and type data entry.

• Easy for company administration. Assigns all employees a user name and password, letting employees do the rest. Saves time and money by not managing and administrating.

• Easy for employees to update and change information.

• Search area makes it easy for users to find what they are looking for.

• Easy to add, change and delete information. Change CRM information in seconds.

• Edit from any computer – anywhere, anytime. Enter your password and make changes.

• Ongoing maintenance and hosting is included in license and maintenance fee.

Your Investment

Contact us today for an estimate on your custom CRM application.

With increased productivity and improved management capability, your investment will pay for itself many times over.

Demo

A password is required for the Demo Area. Click here to request your no-obligation password.